Q: Can we join a group tour?
A: Of course. There are daily tours you can join. Most are about the popular sightseeing venues and it depends on the seasons. Peak season (Nov-Feb) have many tours, other times, there are less groups.
Q: Do we need ID papers or passport for/on the tour?
A: Not for most tours, but participants on any tour that includes the boat ride into Laos will be required to leave their passport with the Thai authority at the border. Passports will be returned to participants at the conclusion of the boat ride. Please note that this DOES NOT incur a stamp on your passport.
Before going on a tour, we require passport info (Full name, gender, birth date, nationality and Passport #) for the Thai insurance.
Q: How can I pay for the tour?
A: Payment can be made using Paypal, a direct bank deposit or cash once at the shop.
Q: How do I book a tour?
A: You can book a tour by filling out a tour request on our Contact Us page and someone will get back to you ASAP.
Note: Reservations require a 30% non-refundable deposit (+ an additional 5% of the deposit amount for PayPal service fee. Balance of payment is to be completed in cash to your guide.
Q: How do I prepare (equipment or clothing) for going on tour?
A: For most tours, nothing special other than sun block, mosquito repellent, and good footwear are required. Rain gear in the rainy season.
Note: When visiting certain sites such a temples, proper dress code requires covered shoulders, and pants or skirts down to the knees.
Q: Do you provide equipment for the Jungle Survival Tour?
A: All of the required equipment is provided. All you need is proper (seasonal) clothing, good footwear and your personal hygiene or medical needs. Sleeping bags are NOT required or provided. If you really need one, bring your own.
Note: Best season is Sept-Feb.
Q: Is the local food safe to eat?
A: All foods are safe to eat. Both regular and vegetarian foods are available. Most foods are spicy but you can request no spice, medium or hot, as required.
Q: Can certain tours be modified to visit a different set of places?
A: We want you to have an enjoyable trip. Group tours are pre-planned and time sensitive. Private tours allow special requests, as long they are logistically feasible. However, we reserve the right to refuse any special request.
Q: What is the difficulty level of a trekking tour?
A: Difficulty levels vary depending on tours. Average daily walking is 4-5 hours of wild jungle and semi-developed trails. This is not an easy walk in the park, it does require you to push yourself as little.
Q: How much do you charge for children on tour?
A: Children less than 3 y/o travel free. Those under 10 y/o and/or less than 120 cm in height can travel at half price.
Q: Are there Visa costs if travelling to another country?
A: You must cover your personal visa costs if your tour is travelling to another country. For entry to Myanmar, it is 500 baht. Please note, your Thai visa is automatically cancelled once you leave. Legal re-entry is required.